Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Yvette Wise, Retail Banking Lead at Capita, examines how retail banks can put customer expectations at the centre of innovation to accelerate growth.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Camden and Islington NHS Foundation Trust (C&I) has selected Capita Managed Print Services, following a competitive process run under the NHS London Procurement Partnership (LPP) Clinical and Digital Information Systems framework, to provide state-of-the-art multifunction devices as part of a managed print service.

At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.