We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.

Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.

Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Capita has secured a four-year agreement to deliver network and telecommunications services through the latest framework of YPO, one of the largest public-sector buying organisations in the UK.

More homes available for people waiting for housing

These cycle paths are part of a £940,000 package of highways, cycling, and pedestrian routes across the borough, being delivered by Urban Vision, our partnership with Salford City Council.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.