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Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.
The Covid-19 pandemic means that many citizens are contacting their local authority online for the very first time. Unable to communicate with officials face-to-face, they expect seamless and effective service through digital channels instead.
Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.
London Dynamics has signed a partnership with Capita Scaling Partner (CSP) today to deliver cutting-edge augmented reality (AR) software to the luxury goods market.
Capita today announces it has secured an extension to its contracts with Transport for London (TfL) to continue to manage London’s Congestion Charge, Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).
It’s not always easy to provide in-home support to residents. Our live video technology brings you closer so you can offer remote help and reassurance.
In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.
Retailers need to stop expecting business to return to “normal”.
The use of data analytics and automation can improve the experience of users and deliver savings compared to the more traditional service-desk SLA approach.
We’re helping government transform services so they’re more effective, more efficient and more flexible whilst exceeding citizen expectations.