Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

Our secure online tool helps local authorities collect attendance data for vulnerable children by providing a platform for staff to access timely data.

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.

A single, comprehensive record for each child to help local authorities manage education provision efficiently for informed decisions and early intervention.

Buying a home doesn’t need to be a painful process. A new approach to the home buying journey will radically alter the mortgage process, delighting customers and providing opportunities for innovative providers to disrupt the market.

We’re helping government transform services so they’re more effective, more efficient and more flexible whilst exceeding citizen expectations.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.