Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita plc today announces that it has agreed with Transport for London (TfL) to expand its current contract to include the Central London Ultra Low Emission Zone (ULEZ).

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

To mark National Customer Service Week, Capita’s Customer Experience Design and Delivery Director, Charlie Whitworth, underlines the importance of understanding why customers are really contacting you.

Stockton-on-Tees Borough Council has signed a contract with Capita One to improve integration between its computer systems and simplify data sharing across children’s services.

Geraldine Brassett, Client Relationship Director within Capita Pensions and Benefits, outlines three actions you can take now to prepare your pension scheme for GMP equalisation.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

The Insect Biomass Conversion Task & Finish Group (IBCTFG) - led by Fera, Capita’s joint venture with Defra - is calling on the UK Government to narrow the global ‘protein gap’ by supporting insect protein production.

In 2015, Capita and the Department for Environment, Food and Rural Affairs (Defra) formed a joint venture to take shared ownership of Fera, a laboratory-based agency that provides the government with essential guidance on food safety.

The UK water utilities industry is under greater stress than at any other time in its history. Chris Cartwright, Head of Critical Infrastructure at Capita Consulting, discusses the role of data in water conservation.