Infographic: How to maximise community benefits through regeneration

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

The Covid-19 pandemic has accelerated the decline of our high streets and town centres.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.

The climate change crisis, caused mainly by emission of greenhouse gases and burning fossil fuels for energy use, is accelerating at a rapid rate and having catastrophic impacts on our weather, environment and the future of our planet.

The consumer desire for a brighter Christmas amidst continuing Covid-19 restrictions has seen a sharp rise in ‘buy now pay later’ schemes, and with furlough ending and depression rates rising, a perfect storm lies ahead for all collections teams as consumers juggle multiple payment demands.

Telecoms organisations face a highly challenging business environment as digitisation continues to fuel the relentless disruption of established business models and practices, to enable increasing competition from new, more agile, entrants and forces constant regulatory changes as the market grapples with the societal shift to living and conducting business online.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

The government has proposed many changes to the planning system in England in its White Paper ‘Planning for the future’.