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Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).

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New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.

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Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

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We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

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By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

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Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

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Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

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Our extensive range of mortgage, pensions and actuarial solutions is designed to help the finance industry to meet customer expectations and regulatory demand.

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Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

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We’re supporting local authorities and housing associations with market-leading software that streamlines workloads and supports better outcomes.

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