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Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.

News

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

Service

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Service

Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

Service

Capita has secured a £5.9m four-year contract with Bolton at Home, to deliver IT services to support the Greater Manchester housing association in providing best-in-class service to its customers.

News

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

Service

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Insight

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Insight

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

Case study

Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

Service

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