We value difference. Difference of opinion, of culture and background. Difference in the way we look, the way we feel and the challenges we face. Because difference gives an opportunity - to learn, to see things from another point of view and make meaningful changes.

Wellbeing can mean different things to different people which is why we offer support across a wide range of topics to help our people better navigate both their work and their home lives.

Customer Service

Have a question? Here you’ll find answers to the most common queries we’re asked - whether about applying for a role, our recruitment process or joining us.

As a leader in the business process outsourcing market, Capita Ireland is the home of our customer experience business.

How the Royal Navy and Team Fisher, the Capita-led consortium working on Project Selborne are transforming 80% of shore-based training for sailors and marines.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.