The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.

Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

Find out how we helped Your Homes Newcastle to alleviate the growing backlog of tenant calls so that all tenants’ concerns are treated equally and fairly.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Our case study explains how we process over 70,000 benefits claims a year on behalf of a London council, ensuring the most vulnerable receive help in a timely manner.