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Customer communications & digital services
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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Case study

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

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Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Case study

Helping our client to deliver their services in the most efficient and cost-effective way.

Case study

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

Case study

Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.

Case study

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

Case study

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

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When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

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