Capita’s Fire Service College has launched its new Aviation Firefighter Programme in a significant investment in the College’s offering to civil aviation training.

The Turing Scheme, which has been designed by the UK Government to provide global opportunities in education and training for students, has opened applications for schools, colleges and universities for the second year of the scheme.

The first phase of the New Bailey Gateway Project has commenced, providing upgraded highway infrastructure in support of the ongoing developments under the Salford Central Master-plan.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has achieved a strong first year of delivery and have made progress in modernising and transforming the Royal Navy and Royal Marines’ shore-based training.

In April 2022, as we share our updated gender pay gap data, we continue to acknowledge that our gap is not satisfactory. However, as we said following International Women’s day (LINK) – we don’t shy away from this; we are aware and transparent about the gap, our reasons for having one, and what we’re doing about it.

Capita plc (‘Capita’) today announces it has secured a two-year contract extension with Northern Ireland’s Education Authority (EA) to continue to deliver the managed IT service for all of Northern Ireland’s 1,100 schools.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Capita employees have been recognised for their charitable giving with a silver Payroll Giving Quality Mark, for the second year running.

Your customers are talking. They’re talking about what makes them happy and what makes them unhappy. Which of these applies to your organisation? With so much being said on social media every day across so many channels, separating the meaningful sounds from all the noise can seems impossible. But social listening makes it possible.

I recently took part in a session at the UK Finance Annual Mortgage Conference on technology in the mortgage space. In the first of two blogs, I’m going to explore how technology plays a big role in customers’ experience and their journeys by answering questions that came up during the session.