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Citizen experience
Grants
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At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.

Insight

Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.

Service

Capita has upgraded its market leading One Revenues and Benefits software so that it now fully supports local authority residential and domiciliary care contribution assessments (known as Financial Assessments).

News

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Service

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

News

Capita has been selected to partner with Harrow Council to deliver flexible revenues and benefits processing services at times of peak demand, in a five-year contract with the potential to extend for one year, worth £4.1 million over the full life of the contract.

News

Capita has been selected by the Department for Education’s Standards and Testing Agency (STA) to manage the administration, processing and support for all primary school national curriculum assessment (NCA) tests in England.

News

Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.

News

Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.

News

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Service

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