Simon Freeman and Paul Abraham discuss the challenges that local government has faced during the Coronavirus pandemic and how creating partnerships across the private and third sectors is the key to future success.

Simon Freeman and Chris Melia, Capita Local Public Services, discuss the challenges that local government has faced during the Coronavirus pandemic and how putting citizens at the heart of service design is the key to future success.

Critical infrastructure in the UK has been severely tested by the current pandemic. As life changed in an instant for many our service industries had to respond.

Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Despite the best efforts of local authorities to prevent them, emergency situations are part of life.

Our expert out-of-hours team ensures emergency callers to London Borough of Barnet Council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

Our expert emergency call agents make sure that out-of-hours callers to Barking and Dagenham council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.