Our research explores attitudes to water efficiency and smart meters, and whether the public feels that water companies are doing enough to address climate change.

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.

Our report looks at customer experience in travel and leisure and concludes businesses need to focus on customer centricity to recover and move into a prosperous future.

Responsible business is integral to our company purpose, operating model and strategy, demonstrating how we’re acting as a force for good.

The current financial pressures are causing many of us to examine more closely what we spend, and to reconsider our attitudes around even the very staples of day-to-day life – such as the car.

Our report considers the importance of providing equality of service to all and how it's one of the most crucial challenges for today’s telecoms providers.

Crucial factors for financial services providers to achieve sustainable growth in the volatile motor finance market

Know your customers better to help reduce their carbon footprint

Our retail trend report explores new consumer expectations and considers how retailers can respond with speed and agility, to invent and reinvent themselves as they problem-solve and innovate.

If you have the ambition to push yourself further and the imagination to see beyond the ordinary, this is the place for you.