We apply our deep understanding of the public sector landscape to connect areas of automation and provide a roadmap which delivers the greatest impact.

Capita announces it has extended its customer experience contract with a leading European integrated telecoms company for 2 years from January 2024.

We’re the experts who know how to answer the modern business challenges of today. Our teams don’t just advise – we analyse, plan, build, implement – and above all partner with businesses, to help them grow and digitally transform in real, meaningful ways.

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

In this series of conversations, we meet with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning.

Insights into proven strategies which can empower councils to navigate and shape the future of adult social care.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

How can digital be used to bring in changes in the social care sector to improve ways of working for practitioners and people care.

How can we build services that deliver both health and social care, and how services integration can break the cycles of crisis? Find out more in our article.

We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on