Healthdirect Australia is supported by Capita’s healthcare technology, delivering a range of innovative telehealth services.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Capita’s Contact Associates provides assessments to help students with a disability, health problem or learning difficulty to access the Disabled Students Allowance (DSA).

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.