At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Viridian, Ireland’s leading energy company, has awarded a two year ICT contract extension to Capita Managed IT Solutions.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.