Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Capita has been selected by the Department for Education’s Standards and Testing Agency (STA) to manage the administration, processing and support for all primary school national curriculum assessment (NCA) tests in England.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

Capita is one of the largest long-term strategic partners of the NHS. Find out more about our services for the NHS and integrated health and social care.

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.