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In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.
Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.
We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.
The future of the travel and leisure sector is undoubtedly set to be affected by rising costs, ongoing disruption and growing concerns about its environmental impact - all at a time when consumer demand and expectations are increasing.
Our study of 3,000 UK shoppers benchmarks consumer attitudes to understand how we shop, our preferences and the extent we require sustainable/ethical practices.
The disruptive forces shaping the future of the insurance industry as a result of the post-pandemic environment is escalating change in technology and increasing competition whilst evolving customer expectations and greater regulatory demands.
Learn how to optimise healthcare estates to maximise performance, safety, and value in our practical report.
To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.
We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.
We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.