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With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.
Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.
We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.
We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.
We’re partnering with government to generate value from latent assets and create sustainable new income streams to fund essential public services.
Our comprehensive range of solutions is providing our clients with the resources, infrastructure, skills and technologies that give them time back and allow them to focus on what they do best.
From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.
We remove the hassle from running pension schemes so you can focus on your core business in a complex and ever-changing legislative and regulatory landscape.
Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.
As digitisation and complex business problems continue to change the landscape of organisations, shared services providers need to find new ways to stay relevant and deliver what their clients and service users need, raising the bar with the creation of brilliant service experiences