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One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
Rapid technological changes, automation and artificial intelligence are offering us opportunities to not only improve our quality of life but also our purpose.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.
Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.
Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.
From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.
Riverside, a leading provider of social housing, has selected Capita’s One housing management system to support increased demand for homes in the UK.
Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.
Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.