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Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.
One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Capita’s software services business has been awarded the “Connected/Mobility Solution of the Year” title at the IT Europa European IT and Software Excellence Awards 2017.
Stockton-on-Tees Borough Council has signed a contract with Capita One to improve integration between its computer systems and simplify data sharing across children’s services.
There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.
Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.
We’re supporting local authorities and housing associations with market-leading software that streamlines workloads and supports better outcomes.
Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.