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At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.
Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.
Capita has upgraded its market leading One Revenues and Benefits software so that it now fully supports local authority residential and domiciliary care contribution assessments (known as Financial Assessments).
Capita has been selected to partner with Harrow Council to deliver flexible revenues and benefits processing services at times of peak demand, in a five-year contract with the potential to extend for one year, worth £4.1 million over the full life of the contract.
Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.
We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.
Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.
A digital grant management platform which drives efficiency, transparency and usability to transform grant disbursement for local and central government.
Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.
Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.