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Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

News

Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems.

News

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

News

Knowing you’re delighting your customers is the holy grail for any business.

Insight

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Case study

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Insight

Peter Wallace, Managing Director of HR Solutions at Capita, shares his thoughts on employee engagement during the pandemic and beyond.

Insight

Stephen Ottewell, Director of Planning and Building Control at Capita, interviews planning experts - this Q and A focuses on planning masterplans and design codes.

Insight

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

News

A new report, Supporting local communities and people: are local government grants effective?’, published today by CIPFA in partnership with Capita plc.

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