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One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Insight

Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.

Service

Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.

Service

From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.

Service

Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

News

Capita has today secured Fair Tax Mark certification and joins the growing movement of responsible businesses who are proud to say what they pay with pride.

News

Our one-stop shop for print procurement is helping organisations to streamline printing and campaign operations, and reduce costs.

Service

We're helping our clients achieve better customer experience through our range of automation technologies.

Service

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Service

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

News

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