Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

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Capita is a business process outsourcing provider with local knowledge, providing customer experience services to big brand names across Ireland.

Capita is a leading provider of business process services, driven by data, technology and people. Our purpose is to create better outcomes.

We apply our deep understanding of the public sector landscape to connect areas of automation and provide a roadmap which delivers the greatest impact.

Capita announces it has extended its customer experience contract with a leading European integrated telecoms company for 2 years from January 2024.

We’re the experts who know how to answer the modern business challenges of today. Our teams don’t just advise – we analyse, plan, build, implement – and above all partner with businesses, to help them grow and digitally transform in real, meaningful ways.

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

How can digital be used to bring in changes in the social care sector to improve ways of working for practitioners and people care.