How to build service resilience into local public services

Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

We explore the threats and opportunities of Decentralised finance (DeFi) for traditional financial services providers.

We’re committed to being a purpose-led, responsible business – not just in how we operate and how we deliver improving returns to our investors, but in how we serve society, and how we respect our people and the environment.

Further to the announcement by Capita plc (the “Company”) on 16th November 2020, Patrick stepped down from the Board with immediate effect.

As required by The Companies (Miscellaneous Reporting) Regulations 2018, the following Capita subsidiaries have published statements (“s172 statements”) describing how the directors of each subsidiary have had regard to the matters set out in s172(1)(a) to (f) of the Companies Act 2006.

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

We’re in an age of extreme change and uncertainty, with financial challenges increasing for many people.

The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.