Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.