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Transport
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ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Case study

We’ve supported a major housing development in North Tyneside by helping the local council to build a road to it – on time, on budget and with minimal disruption.

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We’ve used our construction and project management expertise to help North Tyneside Council to reinforce a seawall along its popular promenade, protecting the area and its rare wildlife from coastal erosion.

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We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

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If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

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We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

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Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

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Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

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Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

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Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

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