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The Scottish Wide Area Network (SWAN) has been given a record high satisfaction score for 2021, with 98% of public sector respondents saying they are satisfied with the network compared to 94% in 2020.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Cities across the UK are looking to attract private investment. With devolution high on the agenda, the prominence of the country’s cities is rising.
'Planning for Community Resilience and Sustainable Economic Recovery webinar
Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).
New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.
We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.
Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.
Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).