Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

From website optimisation & AI-powered chatbots, to multilingual adviser hubs for complex queries we enhance international customers’ experiences.

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

As a trusted technology and support partner, we’re delivering first-choice software licensing, services, products and support for our customers. By joining forces with the market-leading technology providers, as well as innovative start-ups, we ensure you have easy access to the software and services you need, at a price that reflects our scale.

We ensure your scheme has the right balance of risks and costs for stakeholders, developing compliant investment strategies which support long-term objectives.

We’re providing network and connectivity solutions for some of the biggest, most complex and secure environments in the UK. We ensure your customers, employees, sites, business applications and assets are connected across your business, whenever and wherever needed.

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.