New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

Our one-stop shop for print procurement is helping organisations to streamline printing and campaign operations, and reduce costs.

Capita plc has today announced their 2018 half-year results.

Capita announces today that it has launched Capita Consulting, a new challenger business that will partner with clients to help transform their companies using digitally enabled technology.

From sales & acquisitions, enquiries & complaint handling, to managing campaigns & retention strategies, we’re trusted by over 50 of the UK’s leading brands.

With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

We're helping our clients achieve better customer experience through our range of automation technologies.

From speech analytics and virtual assistance, to visual intelligent voice routing (IVR), we're developing innovative applications that are empowering agents to deliver even better customer experiences.