We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

These cycle paths are part of a £940,000 package of highways, cycling, and pedestrian routes across the borough, being delivered by Urban Vision, our partnership with Salford City Council.

RE:NEW, the Mayor of London’s retrofitting programme to make London’s homes more energy efficient, has been named Large Scale Project of the Year at the National Energy Efficiency and Healthy Homes Awards.

Capita today announces it has set science-based carbon emissions reduction targets – for its energy use, business travel and supply chain – in line with global ambitions to limit warming to 1.5OC.

Capita today announces that it is making all meetings screen-based by default, even after Covid restrictions end, as it looks to reduce corporate travel by 75pc by the end of the decade.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.