How to build service resilience into local public services

With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

We’re partnering with government to generate value from latent assets and create sustainable new income streams to fund essential public services.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.