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Private Finance initiative (PFI) contracts have been and will be with us for some considerable time but there’s an ever-increasing number of PFI contracts now set to expire.
How to adopt a data-driven approach and embrace the power that robust data analytics can bring.
Is your procurement function making your business more resilient, helping you to manage risk and save money? It should be. Get your free procurement maturity report in minutes.
Our comprehensive procurement health check assesses your spend data and benchmark’s your business against other organisations in your sector to provide a relative procurement maturity score.
We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.
By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.
Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.
Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.
Stephen Ottewell, Director of Planning and Building Control at Capita, interviews planning experts - this Q and A focuses on sustainable development.
In this series of local government Q&As, Stephen Ottewell, Director of Planning and Building Control at Capita Local Public Services, interviews planning experts on hot topics in the sector, including the effects of the Covid-19 pandemic.