Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

Our one-stop shop for print procurement is helping organisations to streamline printing and campaign operations, and reduce costs.

Capita, using its wholly-owned subsidiary Updata Infrastructure (UK) Limited, has been selected by Essex Partnership University NHS Foundation Trust (EPUT) to deliver wide area connectivity (WAN) to over 400 NHS sites in the Essex region. The five-year contract is worth £5.7 million, with the new service starting in September 2018, with a 12-month implementation from Autumn 2018.

From speech analytics and virtual assistance, to visual intelligent voice routing (IVR), we're developing innovative applications that are empowering agents to deliver even better customer experiences.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Our testing and assurance consultancy provides strategic testing, assurance and governance services that concentrate solely on testing IT processes to support technology-centred change.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.

Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres