We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

Our latest podcast takes its name from the new book, “From Incremental to Exponential: How Large Companies Can See the Future and Rethink Innovation”.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Local government departments continue to make yearly cuts, while also facing increasing pressure on minimum standards, particularly in areas like planning – often cited as a barrier to growth.

When the coronavirus pandemic hit, councils were forced to bring their workforce and services online overnight. Is this an opportunity to reimagine the public sector?

The business writer Jack Stack once said that a successful business depends on people having visibility of what’s going on and feeling involved.

When the anti-avoidance tax legislative reform – IR35 - rolls out to the private sector in April, employers of many contractors could be in a very difficult position.

This year, International Women’s Day also marks roughly one year since the global emergence of the Covid-19 pandemic.