Capita Local Government has been appointed by the Education Funding Agency (EFA) to carry out a national programme of school condition data collection assessments, in a three-year contract.

Capita Real Estate and Infrastructure has been appointed by Santander UK plc to provide corporate real estate services across its UK portfolio over the next three years.

A technical partnership between Capita SIMS and Learning Ladders means that primary schools will be able to measure pupils’ progress without levels easily and then analyse that data within the SIMS management information system.

Lenders who do more to use technology to improve customer experience are likely to gain a significant competitive edge over their rivals, according to a survey of mortgage brokers by Capita.

How to build service resilience into local public services

Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

Capita has been selected to partner with Harrow Council to deliver flexible revenues and benefits processing services at times of peak demand, in a five-year contract with the potential to extend for one year, worth £4.1 million over the full life of the contract.

Developments around Open Banking bring exciting opportunities for the industry and consumers, but we must ensure they drive a step change in the customer experience, not just a technology change, writes Pete O’Connor, Managing Director of Capita Mortgage Software Solutions.

'Planning for Community Resilience and Sustainable Economic Recovery webinar

There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.