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The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.
Treating customers with empathy has been an increasingly important area of focus within the customer experience industry.
A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.
There have been enormous advances in the scale and availability of data, which is essential for machine learning.
Automation will transform most jobs in the insurance sector over the next decade.
We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.
Convenient, online self-service portals for schools, parents & carers fully integrated with powerful back office functionality for local education authorities.
Our business intelligence and reporting software makes it easy to produce reports with a clearer view of performance, sharper insights and data in one place.
Make the most of your resources with our cloud-based housing repair, maintenance and workforce management software to improve efficiency and work allocation.
Our market-leading software helps local authorities to manage services efficiently to deliver better outcomes for all children.