To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

Our latest podcast takes its name from the new book, “From Incremental to Exponential: How Large Companies Can See the Future and Rethink Innovation”.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Local government departments continue to make yearly cuts, while also facing increasing pressure on minimum standards, particularly in areas like planning – often cited as a barrier to growth.