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Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.
When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.
Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.
We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.
Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.
We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.
We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.
It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.
The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.
Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.