Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Capita has today secured Fair Tax Mark certification and joins the growing movement of responsible businesses who are proud to say what they pay with pride.

With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Our comprehensive range of solutions is providing our clients with the resources, infrastructure, skills and technologies that give them time back and allow them to focus on what they do best.

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

We remove the hassle from running pension schemes so you can focus on your core business in a complex and ever-changing legislative and regulatory landscape.

We ensure your scheme has the right balance of risks and costs for stakeholders, developing compliant investment strategies which support long-term objectives.

An organisation’s sense of purpose is critical, not only to its strategy but also to its culture.