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Citizen experience
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We keep vital public services running smoothly, from improving public safety to ensuring vulnerable citizens receive essential benefits.

Service

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

Service

As the key driver of economic growth, productivity is what leads to better living standards, higher wages, a more skilled workforce and greater wellbeing.

Service

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.

Service

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

Service

Our patient care management platform integrates with world class clinical content and patient education information for informed clinical decision-making.

Service

When an emergency occurs, the public need to be able to call on dependable customer support. A specialist out-of-hours service could be the answer.

Insight

A new report, Supporting local communities and people: are local government grants effective?’, published today by CIPFA in partnership with Capita plc.

Insight

As we start to turn the corner in our campaign to beat back the pandemic in the UK, many people are thinking about the recovery and rebuilding of our nation.

Insight

Webinar: Building back better – but how?

Insight

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