As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

We’ve helped to make over 25,000 houses warmer and installed 15,000 new energy efficient measures, reducing the human impact on the environment and saving money for end users.

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

Digital health company Sharecare needed a teletriage solution to help improve healthcare in Brazil. They turned to us to help them with their mission of providing convenient, accessible healthcare.

We're helping Rossendale Borough Council to ensure citizens are getting the help they need, whatever the time.

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

Sara Britcliffe, MP for Hyndburn, made history on 28 April 2020. She became the first MP to make a maiden speech via video to the House of Commons

We’re experts in building great experiences for patients, carers and professionals, from improving engagement & navigation to supporting co-ordinated care journeys.

We’re supporting integrated care systems, from advising national bodies on multi-year care model strategies to helping unemployed people back into work.