Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

From website optimisation & AI-powered chatbots, to multilingual adviser hubs for complex queries we enhance international customers’ experiences.

Congratulations to Sade Olokodana, Deputy Planning Enforcement Manager from Capita’s partnership with Barnet Council, for her inclusion on The Planner’s ‘Women of Influence’ list for 2021.

Capita’s partnership in North Tyneside has received a seal of approval for how it supports health and wellbeing in the workplace.

Capita and Good Things Foundation announce partnership to tackle England’s digital divide

We ensure your scheme has the right balance of risks and costs for stakeholders, developing compliant investment strategies which support long-term objectives.

Capita’s partnership with North Tyneside Council has been endorsed by Investors in People.

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

Capita expands partnership with Southern Water to deliver new customer service technology

Capita today announces it has set science-based carbon emissions reduction targets – for its energy use, business travel and supply chain – in line with global ambitions to limit warming to 1.5OC.