As the pace of change speeds up, the top predictor of success is your ability to innovate as fast as the changes in customer behavior and technology, and faster than your competitors.

When the Coronavirus pandemic began in March 2020, local authority public protection officers, who usually deal with issues such as food safety, trading standards and public hygiene complaints, were suddenly overwhelmed by a surge of demand for their services.

Colin Parnell, Senior Actuarial Consultant at Capita, sets out a roadmap to success for trustees looking for an insurer to buy out their pension scheme.

The Covid-19 crisis has brought about an immediate transformation in education, as institutions are forced to respond and adapt.

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

How do we build resilience into our public services? We start by understanding what it takes to maintain core values and ability to adapt to changing circumstances. Find out more.

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year