Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

We consider how local authorities can navigate the twin tasks of reformed local service provision and successful placemaking in the short and medium term.

Learn how to optimise healthcare estates to maximise performance, safety, and value in our practical report.

Covid-19 has forced organisations to reflect on and respond to how they engage, support and communicate with their customers.

Choosing the right master trust is vital to optimise member outcomes. But selecting the best provider with whom to partner also has the potential to create value for employers and unlock compelling employer brand benefits.

Grants are an important tool for the government to fulfil a policy or public interest need. For many years they’ve been effectively disbursed to businesses, charities, communities and individuals.

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.

As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.