Showing 156 search results
Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.
We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.
Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.
We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.
We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.
February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.
Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).
Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres
We're delivering services and solutions that keep the UK government and local councils running and improving services to the public during uncertain times.