It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Capita provides an update on the cyber incident announced on 3 April 2023.

On Friday 31st March we experienced a cyber incident primarily impacting access to internal Microsoft Office 365 applications. 

Capita provides an update on the recent cyber incident.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

As a member of the National Cyber Security Centre’s CyberFirst community, we are pleased to support the NCSC’s Cyber Aware campaign which launched on Tuesday 21 April.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Capita has secured a three-year contract with major port group, PD Ports Ltd (PD Ports), to implement a managed security operations centre (SOC) and security information and event management cybersecurity solution.